PRIVACY POLICY

Effective Date: June 10, 2026

Happy Home Repairs, Inc. ("Happy Home Repairs," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or services.

INFORMATION WE COLLECT

We may collect the following information:

Name

Phone number

Email address

Service address

Project details and service requests

Photographs or files voluntarily submitted by customers

Communications related to estimates, appointments, or customer support

This information may be collected when you:

Submit a form on our website

Request an estimate

Schedule service

Communicate with us regarding a project or service request

HOW WE USE YOUR INFORMATION

We use your information to:

Schedule and confirm appointments

Prepare estimates and proposals

Provide requested services

Respond to inquiries

Deliver customer support

Send appointment reminders and service notifications

Communicate regarding project status and scheduling

Improve our services and customer experience

Maintain business records and comply with legal obligations

MOBILE MESSAGING (SMS)

If you provide your mobile phone number and opt in through our website forms, estimate request forms, booking forms, or other written consent methods, you agree to receive text messages from Happy Home Repairs related to:

Appointment scheduling

Appointment reminders

Estimate requests

Service updates

Project communications

Customer support

Follow-up communications

Review requests

Message frequency varies depending on your interaction with our services.

Message and data rates may apply.

Consent is not a condition of purchase.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at [email protected].

Carriers are not liable for delayed or undelivered messages.

INFORMATION SHARING

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share limited information with trusted service providers that assist us in operating our business, including scheduling, payment processing, communication, CRM, automation, or website platforms, solely as necessary to provide services to our customers.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies, analytics tools, and similar technologies to improve website functionality, measure website performance, and enhance user experience.

Users may modify browser settings to refuse cookies; however, some website functionality may be affected.

THIRD-PARTY SERVICES

Our website and business operations may utilize third-party platforms for scheduling, customer relationship management, communications, payments, analytics, and other business functions. These providers maintain their own privacy practices and policies.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

CONTACT INFORMATION

Happy Home Repairs, Inc.

4472 Leatherwood Court
Concord, CA 94521

(925) 663-6613

[email protected]

California Licensed Contractor 1113091

If you have questions regarding this Privacy Policy or our handling of your personal information, please contact us using the information above.